17May/070
Bringo: Web Service to Skip Phone Systems
Bringo is a service that will skip through an automated phone system and then call you when it is connecting to a representative. Since I am relationally obligated to say that automated phone systems are only really hated because they suffer from rather endemic poor design I won't champion this service too much, but you have to admit it's a pretty cool idea. You select the service (they probably have static maps of the phone trees stored), provide a call back number and wait for Bringo to ring you back.
One does wonder, however, how they plan to make money out from this.